Home' Army News : October 24th 2013 Contents Army October 24, 2013
I have received a posting order, what do I do next?
You should access and complete all your relocation paperwork online at Toll Transitions' website
www.tolltransitions.com.au/defence If you have any questions, or require assistance completing
your paperwork online call Toll Transitions on 1800 819 167.
I have moved with Toll Transitions before, do I need to complete a new
No, you can access and update the inventory from your last move online at Toll Transitions' website
What is the Whole of Relocation Cost (WORC) model and how does it affect
From August 2013, all ADF members having a removal within Australia will have their goods uplifted on
any day within the week of their preferred uplift date. This new approach does not involve a change to your
removal entitlements. Members submit their AFR as usual nominating a preferred uplift date. Toll then
determines the best value for money uplift day within the week of your preferred date and confirms the
date with you.
How long does it take for Toll to confirm the actual uplift date?
Once you have submitted a completed AFR, and your removal has been approved, in most cases you
will receive confirmation of the actual uplift date from your case manager witihin 10 working days. This
timeframe is dependent on you being available for Toll to complete a Pre-Removal Visit.
What is a Pre-Removal Visit (PRV)?
A Toll Transitions Consultant will attend your home to confirm your removal details. They will assess the
volume of your household furniture and effects and note any special packing requirements. The Toll
Consultant will also advise of your responsibilities and the removalist's responsibilities during your
What if I have an operational or extenuating personal reason that dictates I
have to move on my preferred uplift date?
You need to obtain CO/OC or delegate (MAJ(E) or above) approval. This authorisation must be provided
to your case manager at the time you submit your AFR. Your case manager can provide you with the
applicable form or you can download it from our website.
For more information
Freecall: 1800 819 167
Are you relocating soon?
Don't come under attack
If you're struggling to do daily tasks without
feeling overwhelmed, it may be time to get
help for anxiety, reports Cpl Nick Wiseman.
Finding it hard to cope?: Symptoms of anxiety include fatigue,
restlessness, difficulty concentrating and panic attacks so it is important
to recognise the signs early and get help.
Photo by Cpl Max Bree
ANXIETY can be a nor-
mal part of life but when
symptoms start to cause
distress and change the
quality of daily life it
may be time to seek assistance.
Anxiety affects many Defence
members just as it does in the general
community, according to Director
Strategic and Operational Mental
Health within Joint Health Command,
Col Nicole Sadler.
"There can be many signs and
symptoms of anxiety, such as dis-
turbed sleep, restlessness, being easily
fatigued, difficulty concentrating, irri-
tability, muscle tension, panic attacks,
excessive worry about what other
people think about you and unrealistic
fear that bad things will happen to you
or your loved ones," Col Sadler said.
"It is normal to feel anxious, par-
ticularly when we face threatening or
dangerous situations. These feelings
tend to pass when the situation is over.
"It is not unusual for all of us to
have a period of our life when we feel
overwhelmed and the anxiety starts to
take over, affecting everyday activities
She said in recognition of the high
workloads and dangerous situations
that were part of military service, the
ADF had developed the BattleSMART
program to help build resilience and
reduce the risk of anxiety and other
mental health disorders.
"BattleSMART is designed to help
people with their reactions to chal-
lenging events and can be as simple as
slowing down your breathing or talk-
ing to someone," Col Sadler said.
Because anxiety in everyday life is
so common, it is important to under-
stand the difference between normal
anxiety and the warning signs for an
"We are generally well protected
against developing anxiety and other
mental health disorders because our
military training prepares us for chal-
lenging situations," Col Sadler said.
"Sometimes, however, we are
faced with situations that we are
unprepared to deal with or we face
several adverse events without having
the time to recover.
"It is in these circumstances that
we are all at risk of developing a men-
tal health problem such as anxiety.
"Also, some symptoms of anxiety
can be similar to the signs and symp-
toms of other mental health disorders
so it is important not to self-diagnose,
and to seek help if needed."
Eat a well-balanced diet
Moderate the consumption of
alcohol and caffeine
Get a good night's sleep
Do things you enjoy doing with
people you like
Take part in physical activities
Undertake regular relaxation
exercises to "switch off"
She said there were very effective
psychological treatments for anxiety
disorders and medications to support
If you believe you need further
help, you should talk to a medical
officer at an ADF health centre or a
Defence mental health professional.
For more information on Battlesmart, visit
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