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Have you completed your Application
for Relocation (AFR)?
Toll Transitions Case Managers are standing by to help. It is
important to complete your relocation documentation as soon
as possible, especially if you are relocating during the peak
posting period and your preferred moving dates are to be
met. You must include your preferred dates on your AFR, as
until we have actual dates we cannot start your relocation.
The priority of your Toll Transitions Case Manager is to
ensure that you are fully informed and supported throughout
the relocation process.
In addition your Case Manager will explain the Full and
Partial Unpack option which is new in 2012. If you choose
a full unpack, the removalist will unpack all cartons packed
by them at your uplift location. If you choose a partial
unpack, only cartons containing breakables as agreed at
the uplift will be unpacked by the removalist, with all other
cartons unpacked by you.
Complete your AFR online now at www.tolltransitions.
com/defence and your Case Manager will contact you to
get things moving.
If you have any immediate questions or concerns, please
contact us on 1800 819 167
The posting season is here!
Don't stress out
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you all the way
Legacy will receive
$1 for each Application
For Relocation (AFR)
entered online via Toll
from 1st July to 31st
December 2012. Our
aim is to raise more than
$10,000 in the coming
peak posting period.
In addition to helping
Legacy, you will also go
into a monthly draw * for
a Valet Unpack Service.
Help us raise vital funds
*Terms and Conditions apply.
**Valet Unpack Service includes:
Furniture arranged in each room,
beds made, goods unpacked and
put away in cupboards, bench tops
wiped down, cartons fully emptied and
collapsed ready for collection
Toll Transitions: Freecall 1800 819 167
bring out the best
ASLEEP with his pregnant
wife on a holiday in Bali,
Lt-Col Jonathan Steinbeck,
a captain back then, was
awoken by an explosion.
In October 2002, he had been finish-
ing a posting to the Defence Section at
the Australian Embassy in Jakarta.
"The windows shook and all the
lights went out. The power was out so I
phoned reception and they said an elec-
tricity power sub-station had exploded,"
Lt-Col Steinbeck recalls.
He could hear people talking about
a fire in a nearby club and thought they
might need an embassy response.
"I told my wife that I would be a
couple of hours and she should go back
to sleep. I think I finally got back to the
hotel about 32 hours later," he says.
"I could see a slight glow so I
headed in that direction. I passed people
who were injured and a group carrying
When Lt-Col Steinbeck saw the Sari
Club and Paddy's Bar he was shocked.
"It reminded me of film footage of a
scene from the London Blitz in WWII --
I could see wrecked vehicles," he says.
"The next few hours are all blurred
into one long night, day, night and then
another morning. I was functioning on
"I was taking calls from Australia
and from Australians in Bali asking for
news about their loved ones. At the start
we had little information and I felt very
Lt-Col Steinbeck was asked to help
out at the Army Hospital to find out if
there were any Australians there.
"They were overwhelmed and had
never dealt with an incident like this
before," he says.
"I was the first 'official' that
Australians at the hospital had seen and
I didn't have many answers for them. I
helped some make calls to families back
home to say they were OK. There were
a couple of very badly injured people
though who were being treated as best
as possible but in limited facilities."
When Lt-Col Steinbeck returned to
the consulate he was told he was needed
as an interpreter at the morgue.
"The morgue was also overwhelmed.
I counted 16 refrigerated storage
spaces for bodies and yet eventually that
morgue would have over 200 bodies
processed through there, not including
the ongoing support to deaths uncon-
nected to the bombings," he says.
"We knew that when families arrived
searching for a missing person it was
important to have an Australian to help.
"I can still recall a mother looking
into the coffin in the morgue where
her teenage child was and hearing her
words; as a father-to-be it really made
"A DFAT officer and I made a con-
scious decision to treat the victims as
people, to use their names rather than
a numbering system. I suspect it was
not in line with standard procedures but
neither of us had done anything like that
before and we felt we owed it to the vic-
tims to treat them as people."
On October 17, the first memorial
service was held in Bali.
"I was in two minds about attending
to treat the
people, to use
their names in
the morgue not
owed it to
-- Lt-Col Jonathan
Steinbeck, Op Bali Assist
The Bali bombings helped build strong bonds, Aurora Daniels reports.
as I felt that the service was more for the
families than for people like me," Lt-Col
"But I did decide to go, and there,
someone from DFAT asked if I was OK.
I said I was fine and she replied 'I'm
not' and had a cry on my shoulder. I was
glad I was wearing sunglasses that day."
Despite the team undergoing coun-
selling organised by Defence, the sights
and sounds of that week haunted Lt-Col
Steinbeck once he returned to Australia.
"For the year after Bali I would
have occasional sleepless nights where
I would go through the events of the
night, not as a nightmare but more
thinking what I could have done better,"
"Then in 2003 I was part of the
Defence delegation that attended the
one-year commemoration. I can still
recall sitting in the row with the other
Army members and during the service
thinking about how I was part of a great
team; there was literally a physical
weight lifted off me and I have never
had those dreams again.
"I do still think about what hap-
pened, although the details are fading
now. In some respects the emotions of
that time have grown more positive for
me. While it was incredibly sad, I saw
Defence at its best."
Lt-Col Steinbeck hasn't felt comfort-
able to try to contact families affected
by the 2002 bombings.
"I have not tried to stay in contact as
I know that our respective 10 years have
been very different. They have spent a
decade without a loved one and I can
only think about how hard that would
be," he says.
Lt-Col Steinbeck is in Indonesia
this year as a student at the Indonesian
Senior Staff College. He will attend a
10-year memorial service in Bali.
"I hope to catch up with people from
that time. I would usually just mark it
quietly myself. During a Staff College
visit we spent time in Bali and I paid a
brief visit to the former site of the Sari
Club and saw the monument," he said.
"If a positive has come out of that
night in 2002, it is the great relationship
that Indonesia and Australia have."
Helping: Lt-Col Jonathan Steinbeck supported Bali bombing victims.
Army October 11, 2012
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