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Army April 26, 2012
MEMBERS being relocated may unpack their
own boxes and still be covered by Toll's war-
ranty for domestic removals from April 30.
Personnel will be asked to choose if they
want a full unpack (where the removalist
unpacks all boxes) or a partial unpack (where
the removalist unpacks boxes containing break-
ables, with the member unpacking the rest).
ADF members can still access the same
unpacking options as they currently do by indi-
cating their unpacking preferences when com-
pleting their relocation forms.
The change allows members to unpack their
own effects, confident in the knowledge that
any removal-related breakages will be covered
A trial in mid 2011 was well received by
personnel, as many preferred to unpack their
own effects and had previously done so with the
risk of not being covered by warranty.
The change is part of an effort by Defence
to gain savings with revised contracts that
match existing behaviours and reflect members'
The savings generated by those who choose
the partial unpack option will contribute to sav-
ings targets in the Non-Equipment Procurement
Stream of the Strategic Reform Program.
Currently, Defence pays for all members to
have a full unpack regardless of whether they
For more information, including answers to frequently
asked questions, go to http://intranet.defence.gov.au/dsg/
Choice: Moving members can opt to unpack
their own boxes and keep damage coverage
from April 30.
Photo by LAC Bill Solomou
THE job of organising soldiers'
careers has been made easier by
scrapping paperwork duplica-
tion, decreasing internal processes
and setting rigid timeframes at
the Directorate of Soldier Career
Management -- Army (DSCM-A).
Twenty four directorate staff
streamlined administrative proce-
dures relating to medical classifica-
tions, position changes and posting
applications during a "Lean" review
at Fort Queenscliff earlier this year.
Lean breaks down each step of
an activity to identify ways to work
faster and more accurately.
Although not focused on cutting
costs, Lean aims to find savings in
staff hours that can be reinvested
back into the workplace.
The DSCM-A participants spent
three days learning the Lean Six
Sigma methodology before under-
taking six days of reform activities.
Lt-Col Shaun Muldoon, of the
Army's Strategic Reform Program
Directorate, said the Lean model
could be shaped to most workplac-
"We do recognise units are
busy and we can tailor a reform
activity to suit unit availability," he
said. "However, these activities do
require a level of commitment as
no one knows your business better
"Lean facilitators offer a differ-
ent perspective and the tools to help
you realise a better way of doing
"The effectiveness of any reform
activity [relies on] ensuring the
right people are in the room and
that all relevant internal and exter-
nal stakeholders are engaged."
'Lean' activity identifies ways to save time in medical and transfer processes
DSCM-A's participants ranged
in rank from corporal to major and
public servant levels 2-6.
Cpl Scott Lewis, who worked on
post-MECRB and Training Medical
Waivers at DSCM-A, was glad Lean
gave him time to fix processes.
"We were afforded the time
to identify and correct procedural
errors, then create new processes
and implement them," he said.
"Now that it is over we have a
faster, smoother process that will
allow us to begin to climb the
mountain of paperwork and get
back on top.
"Even though many changes
are things we may have thought
of before, or even looked into, we
never had the time to actually get
things done, until Lean."
WO1 Michelle Wyatt was also
grateful for the improvements the
activity helped bring about.
"It's not always something we
have the luxury of when there is a
continual stream of cases coming
through the door," she said.
For more information on DSCM-A contact
Lt-Col Rolf Audrins, of DSCM-A's Career
Management Group, on (03) 5258 0415.
For more information on Lean reform
activities contact Lt-Col Muldoon on
(02) 6265 1458.
During an examination of the
Medical Employment Classification
Review Board (MECRB), the team
reduced paperwork duplication,
removed unnecessary internal pro-
cesses and increased digitisation of
These changes should prepare
the directorate for an estimated 115
per cent increase in the MECRB
caseload as it takes on both ARA
and ARes cases.
The establishment of stipu-
lated timeframes for Authorised
Establishment Variations and
improved tracking of Establishment
Variation Proposals were put in
place to reduce the flow-on effects
to soldiers with late-notice postings
The team also eliminated the
need to submit a PE116-2 when
a soldier's request for retention or
reposting was in alignment with
chain of command and career
Big job: DSCM-A personnel break down career management
processes in the search for efficiencies during a recent "Lean"
activity at Fort Queenscliff.
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