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OVER the next 12 months Garrison
Support Services (GSS) reform will be
progressively implemented at bases across
Australia to streamline processes in a
cost-conscious manner, realign service
delivery and eliminate waste.
These reforms are part of the broader
Strategic Reform Program (SRP) and have
the full agreement of all Service chiefs.
The agreed reforms will challenge many
traditional ways of doing business and not
all will be popular, but they will, and have,
contributed to delivering new capabilities
under Force 2030, such as the new howit-
zers and new vehicles this year.
With a capability reinvestment target
of $650 million for GSS over 10 years,
Defence has to fundamentally reform the
requirements for base services and the way
in which they are delivered. As a result, all
Defence bases will see significant changes.
GSS contractors deliver a range of ser-
vices across Australia. These include activi-
ties such as cleaning, grounds maintenance,
hospitality and catering, laundry and dry
cleaning, management of Defence stores,
pest and vermin control, sports and recrea-
tion services, transport services and waste
Some reform opportunities in this
area have been easy to identify, but others
required extensive review and consideration.
One example is reviewing mess operat-
ing hours and looking at ways to consolidate
messes to reduce waste.
There are many bars and messes open
long hours and on weekends that serve only
a few people. All of these messes require
staff and overheads that cost Army money
that could be reinvested in new equipment
or better training.
It is clear that if Defence is to meet the
Cut garrison waste
By DCA Maj-Gen Paul Symon
Army April 28, 2011
DEFENCE is calling on perma-
nent, reserve and APS employees
to make their voice heard and
take part in the sixth ADF Census
on May 10.
The 2011 Census will be con-
ducted by Roy Morgan Research
and is seeking responses from
90,000 permanent and part-time
Census data is used to develop
up-to-date Defence policies and
Past data has led to changes in
allowances, childcare facilities in
many Defence establishments and
improvements to housing in region-
All responses are private and no
Defence employee will have access
to completed forms.
Local unit census coordinators
will distribute census forms to all
permanent ADF personnel and
All ADF reservists who have
completed one day of paid ser-
vice since July 1, 2010, will have a
Census form mailed to their home
More information on the census, including
previous census reports, can be found online
and on the DRN at http://intranet.defence.
Cleaning up the mess: Bars and messes with long opening
hours to serve only a few people may be consolidated as
part of the Strategic Reform Program. Photo by Cpl David Gibbs
required savings target, it must continue to
identify innovative ways of doing business
smarter and challenge the range and level of
services currently provided.
This is where programs like the CA's
Challenge and the Army Suggestion
Scheme come in to play.
If you have an idea you believe will help
Army get better value out of current support
services on our bases, then get it down on
paper and submit it via the chain of com-
Specific details about reforms will be
made available to everyone before they are
introduced using a wide variety of mediums
including the Service newspapers, intranet
sites and base-management forums. The
results of last year's CA's Challenge pro-
gram will also be announced in the near
For more information on the SRP and CA's Challenge,
go to http://intranet.defence.gov.au/armyweb/Sites/
SRP_A/ This is the first of a regular series by DCA
Maj-Gen Symon on the Strategic Reform Program.
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